This free online team leader course introduces the knowledge used to lead and support teams in the workplace.
You’ll explore leadership styles, team dynamics, business structures, communication, performance management, workplace conflict, equality and diversity, working relationships, health and safety and presentation skills.
The course is suitable for beginners, aspiring team leaders and adults who already have some responsibility for supporting colleagues. You do not need a previous management qualification to apply.
You’ll study online with tutor support and complete assessment questions based on the course units. There are no exams.
On successful completion, you’ll gain a recognised Level 2 Certificate in Principles of Team Leading from NCFE or TQUK, depending on your provider and location.
Who this course is for
This course may be suitable if you want to:
- Prepare for your first team leader or supervisory responsibilities
- Develop your knowledge as a new or existing team leader
- Improve workplace communication
- Understand team motivation and performance
- Build confidence handling workplace conflict
- Support CPD or personal development
- Progress towards further leadership or management study
- Gain a recognised Level 2 certificate