Over 4 million people in the UK live in social housing, with some social housing tenants being at their most vulnerable.
It’s important that anyone working in the sector has a sound understanding of the range of services provided by social housing, the issues that tenants might face, and how to correctly record and report any problems.
Introduction to the social housing sector
Understand the principles of safeguarding and equality and diversity
Understand mental and physically ill health
Understand reasons for problematic behaviour
Understand issues affecting isolated tenants