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Free Online Course:
IT User Skills - Level 2 Certificate

Develop your knowledge, understanding & competence in a range of different IT areas

This course is ideal for those who work with IT within their current job role and for those who are familiar with using a computer and the Microsoft Office suite (Word, Excel and PowerPoint).

it user skills free online course

UK Government funded online course. Qualification accredited by NCFE CACHE

Fully-funded accredited course
fully funded

Free Online Course

Fully-funded by HM Government

one hundred percent online

100% Online

Learn from your home or office

expert tutor support

Expert Support

Expert tutor support available

course duration

6 Week Course

4-5 hours of weekly study

About IT User Skills

To complete this course you will need access to a computer and a basic level of IT knowledge. It would also be of benefit to have some level of confidence in producing your own documents in Word, PowerPoint and Excel (as you will need to do this as part of your assessment).

Where this course is suitable for learners aged 14 and over, this course is not for beginners, or for those who don’t already have consistent access to a computer.

This course will encourage you to think about how IT can be used in different ways as you are introduced to specific tools that will aid you in utilising IT in everyday life. You will consider the best softwares and tools for specific tasks and will do this with the view of improving your productivity and efficiency. You will also learn about the importance of IT security; from unwanted emails and spam, to computer viruses and firewalls. And as you make progress through the course you will look in detail at presentation and spreadsheet software and will be assessed on your understanding and use of these.

Please note: Competency elements will be assessed by viewing datafiles or screenshots of completed work. You will need access to a computer and the Microsoft Office suite to complete the course.

why free courses
Why it's free - Free Courses in England

Is it really free?

Simple answer – if you meet the eligibility criteria below, then, yes! No fee, no card details and no trial periods… 

We connect you with training providers that use the UK Government’s Adult Education Budget to fund the free online courses. 

Eligibility Criteria

*EEA nationals will need to have obtained either pre settlement or settled status and provide evidence of this.

Receive an accredited NCFE CACHE or TQUK certificate

The certificate is a record of achievement and your reward for completing a nationally recognised qualification.

Ofqual regualted
nationally recognised qualification
Qualification with certificate - Free Courses in England

The free online course is split into manageable units

To be awarded the Level 2 Certificate in IT User Skills, you are required to successfully complete all course units

Section 1: Be able to plan and select which IT tools and systems are best suited to completion of an identified task
Section 2: Be able to identify any restrictions or constraints that may affect how a task can be completed using IT tools and systems
Section 3: Be able to use IT tools and systems to complete an identified task
Section 4: Be able to review approach to using IT tools and systems
Section 5: Be able to adapt their approach as a result of their experiences using IT tools and systems to complete a task.

Section 1: Select and use appropriate software applications to meet needs and solve problems
Section 2: Enter, develop, combine and format different types of information to suit its meaning and purpose
Section 3: Present information in ways that are fit for purpose and audience
Section 4: Evaluate the selection and use of IT tools and facilities to present information.

Section 1: Use appropriate methods to minimise security risks to IT systems and data.

Section 1: Input and combine text and other information within presentation slides
Section 2: Use presentation software tools to structure, edit and format slide sequences
Section 3: Prepare slideshow for presentation.

Section 1: Use a spreadsheet to enter, edit and organise numerical and other data
Section 2: Select and use appropriate formulas and data analysis tools to meet requirements
Section 3: Select and use tools and techniques to present and format spreadsheet information.

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Frequently Asked Questions

Can’t find the answer to your question?

Call us on 0800 001 5910, jump on live chat or email us

If you meet the eligibility criteria then YES!

We connect you with learning providers that use government funding, in the form of the Education & Skills Funding Agency (ESFA) and the Adult Educational Budget (AEB).

We hope to get you started within 24 hours of completing the full enrolment process but this can vary depending on the learning provider.

Register interest and a course advisor will be in touch to provide you with more specific details.

The courses are designed to allow learners to fit their learning around their employment obligations and can be completed in a number of weeks or months, depending on the level. Our shorter courses are often completed within 3 weeks, whilst our longer lasting courses can take up to 3 months.

Yes! All of our free courses are 100% online.

All of our courses are accredited by UK government-recognised awarding bodies. These include NCFE CACHE and TQUK, with whom we work closely to ensure our existing courses, and all new ones, meet approved standards of excellence and are certified as such. NCFE CACHE and TQUK are national awarding organisations that design, develops and certifies nationally recognised qualifications and awards.

All qualifications are regulated by Ofqual and are the perfect way to boost any CV.

You can only take one course at a time but you can take up to 7 in one academic year.

No, there are no exams, all courses require you to complete assessment questions based on the knowledge you have just gained from the units.

The courses we offer are all funded qualifications, meaning you need to be eligible for government funding in order to secure your a place. This information is a funding requirement and proves your eligibility.

Free Courses in England Learner

Quickly set up which meant I could start studying as soon as it was convenient. Submitting assignments online is easy and efficient and knowing I have access to a tutor takes any of the guesswork out of distance learning.

Would definitely recommend using Free Courses in England.

Rachel Moore

Free Courses in England Learner

Free Courses in England Learner

My experience has been great! I've had brilliant tutor support from the beginning and know I can contact them if and when I need further support.

The course itself is good and has got me thinking outside the box.

Banaeshia Tooley

Free Courses in England Learner

Free Courses in England Learner

I have completed two courses now. Both excellent communication and direction from tutors online, and great support from Free Courses in England along the way too. Resources are fantastic too!

Susan Bland

Free Courses in England Learner

Free Courses in England Learner

My tutor Sarah has been really supported any time that I asked.

I have learned A lot of things in the course that will be really helpful for my future career. Thanks 😊

Sarai NC

Free Courses in England Learner

Rated Excellent on Trustpilot - Learn in Confidence

Related qualifications you can progress to

Successfully complete this qualification and you could progress to:

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