In the hospitality sector, staff are often the forefront of the business and first impressions are vital.
It is therefore important that those working in hospitality are highly professional. Understanding how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles.
Achieve a nationally recognised Level 2 qualification
Evidence your competency to employers
Further your personal and professional development
Know about food allergy and intolerance requirements
Learn at a time that suits you without the need to attend college
What you will learn
Principles of Customer Service in the Hospitality Sector
Understand Effective Teamwork in the Hospitality Sector
Understand Legislation and Guidance Relevant to the Hospitality Sector
Understand Professional Personal Standards in the Hospitality Sector