This qualification provides you with the knowledge that is required to work in a range of environments in a business administration role.
Fully funded through the UK Government’s Adult Skills Fund (ASF). No cost for eligible learners.
Learn the core principles of business admin in just 6-12 weeks.
Gain a nationally recognised, accredited Level 2 qualification.
Fully funded for eligible adults through the Adult Skills Fund (ASF).
By the end of the course, you’ll be able to:
Your free course is split into manageable units.
There are no exams. You will complete assessment questions based on the skills and knowledge you have gained from the course units below:
This unit aims to provide learners with an understanding of how to develop customer relationships by taking into account their wants and needs.
Learners will be able to identify organisations’ responses to customer relationships and the principles of customer-relationship management.
This unit aims to provide learners with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.
This unit aims to provide learners with an understanding of the requirements of written and verbal business communication.
Learners will be able to identify appropriate body language and tone of voice when communicating verbally.
This unit ensures learners understand organisational structures and the differences between private, public and voluntary sectors.
Learners will be able to describe the internal and external influences on organisations and why change in the business environment is important.
The aim of this unit is to provide learners with an understanding of the principles of effective team working.
Learners will be able to identify what is expected of a buddy and techniques for providing feedback.
In this level 2 business administration course you will learn how to carry out administrative tasks such as managing information and supporting events and will be able to apply your new knowledge in a variety of industries and job roles.
Learn in confidence with support from a qualified tutor throughout the course.
Join thousands of learners in growing both professionally and personally.
Your 3 simple steps to qualification…
You can begin your stress-free journey to qualification by completing the short form on this page.
Once submitted, we’ll instantly match you with a relevant training provider based on your location to complete your enrolment.
Enjoy a flexible and engaging learning experience through an award-winning online platform with support from a qualified tutor.
You can access first-class resources, interactive case studies, and support tools. All available on any device, anytime.
Your nationally recognised level 2 certificate proves you’ve developed essential new skills and in-depth knowledge. The qualification is accredited by either NCFE or TQUK, depending on your location.
It’s a powerful personal achievement that boosts confidence, enhances employability, supports CPD and opens the door to further study or career progression.
This course is for anyone interested in business administration and could be a great step towards:
Watch recent video testimonials from our learners.
This course is fully funded for eligible learners in England through the UK Government’s Adult Skills Fund.
Your course will be delivered online by one of our approved training provider partners, depending on your location.
Last year, we helped over 140,000 people enrol on free courses. Start yours today…
Our friendly course advisers are here to help you with your enrolment.
Learners often tell us our advisers make the process easier, clearer and more reassuring.
Great experience, Kelly explained the course to me over the phone in great detail. Thank you 😊
Charlotte Redden
Kelly Addis was really helpful, engaging and knowledgable. She made the application process really easy.
Luke
I’m so happy that I applied for a free course. Kelly Addis has been extremely helpful.
Yvonne Hinckesman
Excellent customer service from Kelly Addis. Thank you for the easy steps.
Azalea O'Rourke
Mark was very professional, helpful, approachable, and very quick to respond to any queries I had.
Nicole Powell
I would like to thank Mark Bromwich for helping me on to a level 2 course. He made the process very easy.
Ben Hudston
Thank you to Mark Bromwich for being a friendly and helpful guide to start me on the road to achieving my next learning goals.
Shani Storrie
My advisor, Mark Bromwich, has been brilliant. Very responsive to questions and full of helpful information too.
Gill Clulow
Thank you Helen for the excellent support. I cannot recommend these courses highly enough.
Ali Gowe
Helen made me feel comfortable and helped me fully understand how to navigate through the course from the very start.
Heywood Similon
Excellent service with easy to follow instructions. Dealt with Helen Whitthread who was very professional and helpful.
Paul Griffiths
Helen Whitthread, as student advisor, was fabulous and helped with a very quick and efficient enrolment.
Carla Johnson
Quick, easy and very friendly enrolment. Thank you Helen Whitthread
Stewart Flatters
You can enrol online straight away, or choose a call or WhatsApp option when you sign up if you’d like extra support. One of our advisers will then be in touch to help you with the next step.
Enrol online in under 10 minutes…
Check Your Eligibility
*View visa restrictions
Funding isn’t available for Skilled Worker visas, Student visas, Graduate visas, Sponsorship (skilled/seasonal) visas, or any visa with a study restriction.
If this applies, you won’t be eligible for funding.
Start Your Enrolment
The business administration course is free of charge if you meet the eligibility criteria:
We connect adults in England with learning providers that use government funding, such as the Education & Skills Funding Agency (ESFA) and the Adult Educational Budget (AEB).
A Level 2 qualification in Business Administration is a course that provides foundational knowledge and skills in various aspects of business administration. It covers topics such as; office procedures, communication, customer service, and basic financial administration.
This qualification is suitable for individuals looking to start a career in business administration or enhance their existing skills.
With a Level 2 certificate in Business Administration, you can pursue various entry-level roles in the field. This qualification equips you with foundational knowledge and skills in business administration, making you a valuable asset to employers.
You can explore opportunities as an administrative assistant, receptionist, data entry operator, or customer service representative. These roles involve tasks such as; managing office operations, handling correspondence, maintaining records, providing support to staff, and assisting with basic financial administration.
A Level 2 certificate in Business Administration serves as a stepping stone for further career advancement, allowing you to gain practical experience and develop your skills.
Yes, you can get a job with a Level 2 business administration qualification. While it may be more common to start with entry-level positions, having a Level 2 qualification in business administration demonstrates your foundational knowledge and skills in the field.
The qualification makes you a valuable asset to employers and provides a solid foundation for further career advancement. With practical experience and continuous learning, you can progress to more senior roles within the business sector.
Business administrators are responsible for managing various administrative tasks within an organisation. They play a crucial role in ensuring the smooth operation of the business.
A business administrators responsibilities include overseeing office operations, handling correspondence, managing data, supporting staff, assisting with financial administration, providing customer service, and coordinating projects.
Business administrators are essential in maintaining efficient processes and supporting the needs of the organisation. With their expertise in administrative tasks, they contribute to the overall success and productivity of the business.
All of our courses are accredited by UK government-recognised awarding bodies. These include NCFE CACHE and TQUK, with whom we work closely to ensure our existing courses, and all new ones, meet approved standards of excellence and are certified as such. NCFE CACHE and TQUK are national awarding organisations that design, develops and certifies nationally recognised qualifications and awards.
All qualifications are regulated by Ofqual and are the perfect way to boost any CV.
You can only take one course at a time but you can take up to 7 in one academic year.
No, there are no exams, all courses require you to complete assessment questions based on the knowledge you have just gained from the units.
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TQUK qualifications are delivered by The Skills Network.
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