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Free Online Business Administration Course with Level 2 Certificate

Gain the skills needed to provide high-quality business support

This qualification provides you with the knowledge that is required to work in a range of environments in a business administration role.

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Free online business administration course with Level 2 certificate

Here's how it works

3 easy steps to qualification

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Kickstart your stress-free journey to qualification by completing a short online enrolment form.

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The online platform makes learning simple with learner resources available on any device.

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Receive your certificate in as little as 6 weeks.

Join over 500,000 learners

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About this free online course

In this level 2 business administration course you will learn how to carry out administrative tasks such as managing information and supporting events and will be able to apply your new knowledge in a variety of industries and job roles.

This qualification aims to provide you with the underpinning knowledge that is required by employees to work in a range of different environments in a business administration role.

Gain the lifelong skills and knowledge you need to provide high-quality support…

100% Online

Flexible distance learning allows you to study wherever you feel comfortable.

Expert Support

Learn in confidence with support from a qualified tutor throughout the course.

Development

Join thousands of learners in growing both professionally and personally.

The Average Business Administrator salary in the UK is £28,274.

Source: Reed

Course content

Your free course is split into manageable units.

There are no exams. You will complete assessment questions based on the skills and knowledge you have gained from the course units below…

Principles of providing administrative services

This unit aims to provide learners with an understanding of how to develop customer relationships by taking into account their wants and needs.

Learners will be able to identify organisations’ responses to customer relationships and the principles of customer-relationship management.

Business document production and information management

This unit aims to provide learners with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.

Understand communication in a business environment


Understand communication in a business environment
The aim of this unit is to provide learners with an understanding of the requirements of written and verbal business communication.

Learners will be able to identify appropriate body language and tone of voice when communicating verbally.

Understand employer organisations

This unit ensures learners understand organisational structures and the differences between private, public and voluntary sectors.

Learners will be able to describe the internal and external influences on organisations and why change in the business environment is important.

Develop working relationships with colleagues

The aim of this unit is to provide learners with an understanding of the principles of effective team working.

Learners will be able to identify what is expected of a buddy and techniques for providing feedback.

Optional Units

Optional units include; Principles of Team Leading, Digital Marketing, Social Media, Customer Relationships, Equality and Diversity, Customer Service, and Human Resources.

A certificate is waiting for you

The accredited certificate proves you have new skills, knowledge, and an in-depth understanding of business administration.

Your certificate is sent to you on successful completion of the free course.

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FAQs

Is business administration training course free?

The business administration course is free of charge if you meet the eligibility criteria:

  • You must currently live in England
  • You must have been resident in the UK/EU for 3+ years, for purposes other than study
  • You must be over the age of 19
  • You must not be on an apprenticeship

We connect adults in England with learning providers that use government funding, such as the Education & Skills Funding Agency (ESFA) and the Adult Educational Budget (AEB).

What is business administration is a level 2 qualification?

A Level 2 qualification in Business Administration is a course that provides foundational knowledge and skills in various aspects of business administration. It covers topics such as; office procedures, communication, customer service, and basic financial administration.

This qualification is suitable for individuals looking to start a career in business administration or enhance their existing skills.

What can I do with a level 2 certificate in business administration?

With a Level 2 certificate in Business Administration, you can pursue various entry-level roles in the field. This qualification equips you with foundational knowledge and skills in business administration, making you a valuable asset to employers.

You can explore opportunities as an administrative assistant, receptionist, data entry operator, or customer service representative. These roles involve tasks such as; managing office operations, handling correspondence, maintaining records, providing support to staff, and assisting with basic financial administration.

A Level 2 certificate in Business Administration serves as a stepping stone for further career advancement, allowing you to gain practical experience and develop your skills.

Can you get a job with a level 2 business administration qualification?

Yes, you can get a job with a Level 2 business administration qualification. While it may be more common to start with entry-level positions, having a Level 2 qualification in business administration demonstrates your foundational knowledge and skills in the field.

The qualification makes you a valuable asset to employers and provides a solid foundation for further career advancement. With practical experience and continuous learning, you can progress to more senior roles within the business sector.

What do business administrators do?

Business administrators are responsible for managing various administrative tasks within an organisation. They play a crucial role in ensuring the smooth operation of the business.

A business administrators responsibilities include overseeing office operations, handling correspondence, managing data, supporting staff, assisting with financial administration, providing customer service, and coordinating projects.

Business administrators are essential in maintaining efficient processes and supporting the needs of the organisation. With their expertise in administrative tasks, they contribute to the overall success and productivity of the business.

Is the qualification recognised by employers?

All of our courses are accredited by UK government-recognised awarding bodies. These include NCFE CACHE and TQUK, with whom we work closely to ensure our existing courses, and all new ones, meet approved standards of excellence and are certified as such. NCFE CACHE and TQUK are national awarding organisations that design, develops and certifies nationally recognised qualifications and awards.

All qualifications are regulated by Ofqual and are the perfect way to boost any CV.

How many free online courses can I take?

You can only take one course at a time but you can take up to 7 in one academic year.

Do I need to sit an exam?

No, there are no exams, all courses require you to complete assessment questions based on the knowledge you have just gained from the units.

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